Western Digital Support cannot help with third-party software or hardware. 1.) At the time, I had 2 SanDisk Micro SDXC memory card adapters, that would have been originally included with my purchase of SanDisk Micro SDXC memory cards. Plug your flash drive into your computer. Right-click on the Windows Start Menu and choose Device Manager. Scanning and Repairing (Windows) Download Article. View the Use of Third-Party Software or Websites disclaimer. Follow the steps below to perform the whole process. Western Digital assumes no liability for any loss or damages of any kind that relate to, arise out of or result from the performance of services by the service provider, including, but not limited to any loss of data contained on a Western Digital hard drive. The free version works on all versions of Windows from XP up to Windows 10 and can be used to create a bootable USB drive or DVD, a backup set which can be stored to a partition on your hard drive, external hard drive, USB drive or a set of DVDs. Your selection of the service provider is at your own risk. Macrium Reflect is a commercial tool which has a free version and a paid for version. Western Digital makes no warranty, express or implied, regarding the services provided by the service provider, including but not limited to, any warranty regarding the quality or reliability of services performed by it. Western Digital does not perform data recovery services.Ĭontact one of our Data Recovery Partners.Īny agreement you may reach with the service provider is a matter between you and the service provider. Use third-party sotware if the card or drive is still working.ĭata may be recovered if files were deleted or formatted.Īnswer ID 39033: RescuePro Download and Support InformationĬards and drives that are not working will need to be sent to a third-party data recovery company.Īnswer ID 10336: Steps to Get a Warranty Replacement, Power Supply, or USB Cable SanDisk memory cards and flash drives to another device is highly recommended to prevent a loss of data. Step 4: Go to the View tab, and check Show hidden files, folders, and drives.
Step 2: Search for Control Panel using the Windows search box and click on the Control Panel icon. Creating regular backups of all the data stored on Step 1: Connect your USB drive to your PC. Warranty covers the product itself,īut does NOT cover any damages due to data loss.
This is specifically stated in the warranty policy. Western Digital and SanDisk Warranty Policy does NOT provide reimbursement for data recovery services. This article explains data recovery options for USB Drives and Memory Cards.*END USB Drive and Memory Card Data Recovery Options IMPORTANT: